Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our Service.

A. Personal Information

When you register for an account (via Supabase) or contact us, we may collect:

• Name
• Email address
• Company name
• Billing and payment information (processed securely through our third-party payment processors)

B. User Content

To provide our extraction and mapping services, we collect and process the documents you upload, such as quotes, material lists, and related files.

C. Automatically Collected Information

When you access the Service, we automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Pages visited, time spent, and dates of access
• Diagnostic data and crash reports

D. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our Service and hold certain information (such as your session authentication). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide, operate, and maintain the QuoteToSpec Service.
• Process documents (using AI models) to extract MEP specifications and locate submittals.
• Process your payments and manage your subscription tiers.
• Send you administrative emails, updates, security alerts, and support messages.
• Monitor and analyze trends, usage, and activities to improve our platform performance.
• Detect, prevent, and address technical issues or fraudulent activity.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We may share information with third-party vendors, such as hosting services, payment processors, authentication providers (e.g., Supabase), and AI API providers (e.g., Anthropic, Google) solely to help us operate our Service.
• Business Transfers: If QuoteToSpec is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement commercially reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We utilize secure authentication measures and encrypt sensitive data where appropriate. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

5. AI Processing and Third-Party Tools

Our Service relies on third-party AI APIs to parse textual content and fetch matching manufacturer submittals. The documents you upload for processing may be transmitted to these AI providers for the sole purpose of extracting necessary data. Our API usage agreements with these providers prohibit them from using your User Content to train their public models.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete the information we have on you.
• The right of rectification if your information is inaccurate.
• The right to object to or restrict our processing of your data.
• The right to data portability.

To exercise any of these rights, please contact us at the email provided below. You can also update or delete your account information directly from your User Dashboard.

7. Children's Privacy

Our Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

8. Data Retention

We will retain your personal information and User Content only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@quotetospec.com.